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Systems Thinking: Managing Chaos and Complexity: A Platform for Designing Business Architecture, by Jamshid Gharajedaghi
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In a nutshell, this book is about systems. This book is written for those thinkers and practitioners who have come to realize that while the whole is becoming more and more interdependent parts display choice and behave independently, and that paradoxes are the most potent challenge of emergent realities.
With a practical orientation and yet a profound theoretical depth, the book offers an operational handle on the whole by introducing an elaborate scheme called iterative design. The iterative design explicitly recognizes that choice is at the heart of human development. Development is the capacity to choose; design is a vehicle for enhancement of choice and holistic thinking. 'Designers', in this book, seek to choose rather than predict the future. They try to understand rational, emotional, and cultural dimensions of choice and to produce a design that satisfies a multitude of functions. They learn how to use what they already know and also about how to learn what they need to know.
The imperative of interdependency, the necessity of reducing endless complexities, and the need to produce manageable simplicities require a different mode of thinking, a holistic frame of reference that would allow us to focus on the relevant issues and avoid the endless search for more details while drowning in proliferating information. While organizations as a whole are becoming more and more interdependent the parts display choice and behave independently. This is the dilemma this book tries to resolve. It is a unique, cutting edge work, with a practical orientation and yet a profound theoretical depth, which goes far beyond what is currently available.
Leading edge systems thinking and practice that goes far beyond what is currently available
It deals with the whole, both conceptually and practically, written in a reader-friendly style
Five real cases cited to demonstrate practical application of theories discussed
- Sales Rank: #1918937 in Books
- Brand: Brand: Butterworth-Heinemann
- Published on: 1999-05-24
- Original language: English
- Number of items: 1
- Dimensions: .72" h x 5.92" w x 9.34" l, 1.18 pounds
- Binding: Paperback
- 240 pages
- Used Book in Good Condition
Review
"This is an excellent addition to books written on Systems Thinking. It is practical and timely and can be used by a vast majority of professionals such as engineers, planners and managers. I recommend it very highly to practitioners and academics."
C. J. Khisty, Dept. of Civil Engineering, Illinois Institute of Technology
From the Publisher
The imperative of interdependency, the necessity of reducing endless complexities, and the need to produce manageable simplicities require a different mode of thinking, a holistic frame of reference that would allow us to focus on the relevant issues and avoid the endless search for more details while drowning in proliferating information. While organizations as a whole are becoming more and more interdependent the parts display choice and behave independently. This is the dilemma this book tries to resolve. It is a unique, cutting edge work, with a practical orientation and yet a profound theoretical depth, which goes far beyond what is currently available.
About the Author
President and CEO of Interact, former director of The Busch Center, the research arm of the Systems Sciences Department, and Adjunct Professor of Systems Sciences at The Wharton School, University of Pennyslvania, Jamshid began his career with IBM'S World Trade Corporation where he served as a Senior Systems Engineer (1963-1969). He left IBM to become CEO of the Industrial Management Institute (1969-1979)
Most helpful customer reviews
51 of 54 people found the following review helpful.
A "Grand Unified Theory" of Management Practice?
By A Customer
I have been an incurable "process geek" since first reading Hammer and Champy's "Reengineering the Corporation" about a decade ago. However, despite practicing reengineering and process management since then, it has always felt like something was missing. Other popular business books have filled in some of the missing puzzle pieces but the picture has not been complete. Jamshid Gharajedaghi's "Systems Thinking" brings it all together in a coherent whole. It's as close as I've come to a "Grand Unified Theory" of management practice.
Gharajedaghi's book is paradoxical. It is in some ways a difficult read, being at times quite theoretical and always intellectually stimulating. Like many other readers have reported, I had to read the book several times to really understand it (I've read it five times over the past six months). On the other hand, the material is extremely logical, well laid out, and quite common sense. At one level it is almost depressing as it lays out the challenges of dealing with highly complex and even messy sociocultural systems. Yet, it presents a straightforward methodology for systems design, analysis and improvement that can seemingly be used for any sort of organization. The book has all the rigor a scientific and analytical person would insist upon; but, it presents the purposeful and sociocultural organization in such a holistic way that I'm sure most philosophers, psychologists and sociologists would be nodding their heads in approval throughout the journey. I'm sure Jamshid would not view these as paradoxes at all. I'm sure he'd view all of these apparently opposing tendencies as "two sides of the same coin."
Since reading the book, I've had a chance to begin applying the principles to two design efforts. Understanding systems has helped immensely, and I have just barely dipped my toes into these waters. I won't forget the process management tools. Not at all. As it turns out, however, process management is, as Gharajedaghi might say, "necessary but not sufficient" for business success.
For those interested in putting their management tools together in one extremely useful took kit, "Systems Thinking" is a great albeit challenging next step. I've recommended it to many, and I recommend it to you.
35 of 42 people found the following review helpful.
Must have for all consultants!
By Mike Tarrani
This is an absolutely amazing book that should be required reading for all consultants (technical and business). I work in the computer industry and have amassed a large library of reference material and books on nearly every subject from project management to technical tomes (databases, operating systems, networking, programming, etc.) This book goes to the top of the list as one of the most influential works that I have read in the past 25 years. Regardless of what your areas of expertise are (technical or business) I strongly recommend that you purchase this book and make the time to read it from cover-to-cover.
10 of 15 people found the following review helpful.
Practical systems thinking!
By Lawrence A. Reeves
I have just reread Mr. Gharajedaghi's book. It is a very thoughtful and engaging review of systems thinking placed in the context of other world views in Modern Times. It is occasionally and with good humor spiced with thoughts from Persia, as well as from the author's direct experience with Russell Ackoff. It ties together thoughts on Business Process Management with larger views on gathering consensus, resolving conflict, engaging in beauty, and managing for profit. It is an ambitious undertaking and succeeds with great integrity.
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